Privacy Policy

Privacy Overview

This document delineates our practices regarding the collection, storage, use, and safeguarding of your personal data. By subscribing to our Service, you agreed to these terms. We may periodically update this policy, with new versions effective upon posting on our site. If any changes are unsatisfactory to you, we encourage you to reach us by email: [email protected].

Our Privacy Pledge

We consider your privacy as a core value for us. This notice is intended to transparently explain how we handle online information and the options you have regarding the collection and use of your information. We are dedicated to providing a superior service experience and protecting your privacy.

Personal Data Collection

The scope of this policy covers all data submitted or collected via Spamtrap, including among others:

  • Authorization credentials of third-party email providers (such as Gmail, Yahoo, Outlook, AOL)
  • Information you allow us to access (such as emails, profile)
  • Email addresses
  • Messages IDs needed by third-party email providers APIs
  • Senders and from names.

We limit our access to just the header and envelope details of your emails. We do not download or access the content of the emails within our system.

Information Usage

Spamtrap may utilize your email for communication purposes and to integrate with third-party services. We strictly prohibit rental or the sale of your personal, email address or even collective data to other organizations or entities.

Our engineering team may access private data for troubleshooting, subject to managerial approval and a commitment to preserving confidentiality. Our focus is on necessary email details (like From/To/Date/Subject) for diagnosis, avoiding the content of the emails.

Aggregate, non-identifying information may be used for website improvements.

We utilize cookies - small data files with unique identifiers - for tracking authentication and session details. The cookies we use are confined to our site and do not play a role in marketing endeavors.

Your personal information may be revealed to legal authorities if required by law. Apart from legal obligations, we maintain the confidentiality of your data.

We refrain from using or sharing your identifiable information beyond the purposes outlined here.

Google Gmail/User Data Restrictions

If you grant access of your Gmail account data to Spamtrap, we adhere to the following additional constraints:

  • Usage of Gmail data by Spamtrap is confined to reading message metadata and headers to facilitate our email processing service. This data is not shared unless necessary for service improvement, legal compliance, or during business transactions.
  • We do not utilize Gmail email data for advertising purposes.
  • Human review of this data is heavily restricted and occurs only under specific, essential circumstances.
  • Our use of data that we get from the official Google APIs is in strict alignment with Google APIs Terms of service and User Data Policy, particularly the requirements of Limited Use.

Our Data Security Commitment

We have implemented comprehensive electronic, managerial, and physical procedures to secure your data against unauthorized access and ensure its accuracy.

Payment processing is conducted through Stripe, complying with the stringent PCI DSS standards. On our iOS app, the payments are made via iTunes Account, ensuring that all financial information isn't stored on our systems.

Commitment to Children’s Privacy

We are particularly vigilant to protect young users' privacy. Our site does not intentionally gather information from, nor is it designed to attract, individuals under the age of 13.

Your Data Ownership and Retention

You have full ownership of your account data. At your request, data can be removed from our system at any time. This policy is upheld even in cases of corporate mergers or bankruptcy.

After account subscription cancellation, your account remains active until the billing period of the active subscription ends, unless you choose to cancel subscription instantly, then reverts to a free status.

Data linked to your account and email address is automatically purged from our platform on account deletion. You can delete your account after you downgrade it to the free plan if you have a paid subscription, and this can be done at any time.

In the event of Spamtrap’s closure, we will notify users via email, and securely and promptly delete all the data and account information from our platform.